Wear and Use - What You Need to Know
Lease vehicles are expected to be returned in good condition allowing for Normal Wear and Use (refer to your Lease Agreement for information regarding vehicle Wear and Use). Wear and Use outside Normal Wear and Use guidelines could result in Excess Wear and Use charges.
Hover over the vehicle for more info
2013 Lincoln MKZ Hybrid
Scratches up to 6 inches and gouges up to 1/2 inch
Scratches greater than 6 inches or gouges greater than 1/2 inch
Exterior Body Panel
Up to three (3) dings, dents and scratches per panel with a diameter up to 4 inches
Four (4) or more dings, dents and scratches per panel or any with diameter greater than 4 inches
No sidewall damage/plugs or exposed cords/belts
Any sidewall damage/plugs, exposed cords/belts or tires of inappropriate size/rating for the vehicle
Scratches and scuffs
Cracked or broken
No glass damage
All glass damage is chargeable (even small cracks and chips can compromise safety)
HOVER OVER THE VEHICLE FOR INFO
2013 Lincoln MKZ Hybrid
Interior Burn Holes
Up to two (2) per panel with diameter up to 1/8 inch
Three (3) or more per panel or any with diameter greater than 1/8 inch
Interior Permanent Stains
One (1) per panel up to 1/2 inch
Two (2) per panel or any greater than 1/2 inch
Interior Cuts and Tears
Up to two (2) per panel up to 1/2 inch
Three (3) or more per panel or any greater than 1/2 inch
What Is Considered Excess Wear and Use?
The following chart highlights what is considered Normal and Excess Wear and Use. You can also refer to the information on the Wear and Use Guidelines mailed to you prior to lease-end or download our Wear and Use Evaluator Card & Guidelines.
Keep in mind, if you purchased WearCare® your Excess Wear and Use charges may be waived (up to $2,500 on contracts dated through 9/30/2011, up to $7,500 for contracts dated thereafter - see your WearCare® Addendum for details).
|Damage||Normal Wear and Use||Excess Wear and Use|
|Exterior body panel dings, dents and scratches||Up to three (3) per panel with a diameter up to 4 inches||Four (4) or more per panel or any with diameter greater than 4 inches|
|Glass||No glass damage||All glass damage is chargeable (even small cracks and chips can compromise safety)|
|Lenses (headlights, taillights and markers)||Scratches and scuffs||Cracked or broken|
|Wheels||Scratches up to 6 inches and gouges up to 1/2 inch||Scratches greater than 6 inches or gouges greater than 1/2 inch|
|Tires||No sidewall damage/plugs or exposed cords/belts||Any sidewall damage/plugs, exposed cords/belts or tires of inappropriate size/rating for the vehicle|
|Interior burn holes||Up to two (2) per panel with diameter up to 1/8 inch||Three (3) or more per panel or any with diameter greater than 1/8 inch|
|Interior permanent stains||One (1) per panel up to 1/2 inch||Two (2) per panel or any greater than 1/2 inch|
|Interior cuts and tears||Up to two (2) per panel up to 1/2 inch||Three (3) or more per panel or any greater than 1/2 inch|
Excess Wear and Use also includes (refer to your Red Carpet Lease Agreement for additional details):
- Broken or missing parts (e.g. keys, key fobs, spare tire ...)
- Insufficient or poor quality repairs
- Mechanical or electrical malfunctions
- Tires that are not of appropriate size or rating for the vehicle
Excess Wear and Use remaining at vehicle return is chargeable. To help avoid Excess Wear and Use charges, we recommend necessary repairs be made prior to vehicle return. Be sure to consult your Lincoln Dealer for any needs or questions you might have.
Some vehicle damage otherwise considered Excess Wear and Use may be covered by your vehicle insurance. Be sure to allow sufficient time for insurance claims to be processed and repairs completed before vehicle return.
If your vehicle's mileage exceeds that allowed under your Red Carpet Lease Agreement, you will be responsible for paying for the excess miles driven. Please refer to your agreement for miles allowed and excess mileage charges.